11 Apr	Praise effort not talent Category: Communication, Engagement, Feedback, Self Esteem | Tags: business skills, communication skills, communication skills coach, feedback, feedback skills, feedback skills training, positive psychology, priase, self esteem, speaking skills, Talent

How do you praise your staff, learners or children when you give feedback? Do you praise them for being intelligent, naturally talented, or for their effort and attention to detail? In her seminal book “Mindset: The New Psychology of Success” Carol Dweck demonstrates the benefits of praising eff

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Published Date: 11 Apr 2012
Category: Communication, Engagement, Feedback, Self Esteem
Tags: business skills, communication skills, communication skills coach, feedback, feedback skills, feedback skills training, positive psychology, priase, self esteem, speaking skills, Talent

11 Apr	Speaking lessons from snakes Category: Communication, Presentation, Self Esteem | Tags: business skills, communication skills, communication skills coach, overcoming fear, positive psychology, self esteem, speaking skills

How do snakes relate to public speaking? Dr. Albert Bandura used snakes to change the way we view psychology and how we learn to overcome our fears. For many speaking in public is a debilitating fear. Dr Bandura was frustrated with traditional therapy and how long it took. He searched for a better w

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Published Date: 11 Apr 2012
Category: Communication, Presentation, Self Esteem
Tags: business skills, communication skills, communication skills coach, overcoming fear, positive psychology, self esteem, speaking skills

14 Feb	Visibility, Mattering and Impact an Engagement bottom line Category: Communication, Engagement, Self Esteem | Tags: absenteeism, business skills, coaching, customer loyalty, employee engagement, leadership, management, management tips, Mentoring, profitability

Positively engage your employees Many people have jobs that make them more unhappy, cynical and frustrated with life. This impacts the people they love directly. Miserable individuals infect each other, and this misery ripples out to the people who must work with them, live with them – their c

Read more about: Visibility, Mattering and Impact an Engagement bottom line

Published Date: 14 Feb 2012
Category: Communication, Engagement, Self Esteem
Tags: absenteeism, business skills, coaching, customer loyalty, employee engagement, leadership, management, management tips, Mentoring, profitability

03 Oct	Demonstrate Leadership Category: Communication, Engagement, Self Esteem | Tags: business skills, business tips, change, change management, change skills, clear communication, communication skills, communication skills training, employee engagement, engagement, leadership, management skills, motivation

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” John Quincy Adams As a leader what you do gets noticed, even when you are not in the front of the room. Whether as a leader in your work, or in your family life, demonstrate the behaviour you w

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Published Date: 03 Oct 2011
Category: Communication, Engagement, Self Esteem
Tags: business skills, business tips, change, change management, change skills, clear communication, communication skills, communication skills training, employee engagement, engagement, leadership, management skills, motivation

13 Jun	Demonstrate self esteem Category: Communication, Engagement, Self Esteem | Tags: action, business skills, communication skills, confidence, engagement, self esteem, service

We teach other people how to treat us …. by the way we treat ourselves and others. Too many of us spend our lives hoping and wishing people will appreciate us … treat us right … but our actions speak louder than our words. How we treat ourselves demonstrates how we perceive oursel

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Published Date: 13 Jun 2011
Category: Communication, Engagement, Self Esteem
Tags: action, business skills, communication skills, confidence, engagement, self esteem, service

06 Feb	Self Appreciation Category: Communication, Self Esteem | Tags: communication skills, communication skills coach, confidence, motivational speaker, self esteem

When was the last time you took stock and appreciated who you are ??  Not in an ego way, but honestly saw your own value and beauty. Took the time to appreciate your strengths, what you offer and who you are? We teach others how to treat us  by the way we treat ourselves. Self esteem is how we hon

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Published Date: 06 Feb 2011
Category: Communication, Self Esteem
Tags: communication skills, communication skills coach, confidence, motivational speaker, self esteem

24 Jan	The Miracle Question Category: Communication, Self Esteem | Tags: business skills, change management, coaching, communication skills, communication skills coaching, employee coaching, engaging answers, Solution Focused Therapy, The Miracle Question

Solution Focused Therapy (SFBT) uses the concept of the Miracle Question. “Imagine you woke up tomorrow morning, and a miracle had occurred, your life had turned out exactly the way you always wanted it.” Now imagine, using all your senses, what would you hear, smell, taste, touch that was diffe

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Published Date: 24 Jan 2011
Category: Communication, Self Esteem
Tags: business skills, change management, coaching, communication skills, communication skills coaching, employee coaching, engaging answers, Solution Focused Therapy, The Miracle Question

15 Nov	Empathy, the art of connection Category: Communication, Self Esteem | Tags: business relationships, business skills, communication skills, customer service, empathy, human, presentation skills, profitability, relationships

Empathy is strongest when we take the time to focus and pay attention to someone. People buy-in to other people, rather than just the products or services, in an environment where there are dozens of similar offerings. In order to do that they must feel understood and heard. Listening is a skill w

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Published Date: 15 Nov 2010
Category: Communication, Self Esteem
Tags: business relationships, business skills, communication skills, customer service, empathy, human, presentation skills, profitability, relationships

14 Nov	Self esteem build or bust Category: Self Esteem | Tags: business skills, coaching, confidence, outside validation, self esteem, self improvement, the self esteem scale, validation

Approval, criticism and confidence We often search for others to approve of us, make us feel valuable, or even just OK. If our self-esteem and/or confidence are low we can do one of two basic things. 1/ We can honestly build ourselves up, developing real self-esteem and confidence through self vali

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Published Date: 14 Nov 2010
Category: Self Esteem
Tags: business skills, coaching, confidence, outside validation, self esteem, self improvement, the self esteem scale, validation

16 Oct	Negativity can kill Category: Engagement, Self Esteem | Tags: communication business, communication skills, negativity, self esteem

Your, and other’s, negativity kills your relationships. After the Korean war Dr Mayer studied the impact of the psychological treatment by the guards. They did not treat the prisoners particularly badly. They encouraged them to Inform on each other. Neither the informant or the informed were pun

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Published Date: 16 Oct 2010
Category: Engagement, Self Esteem
Tags: communication business, communication skills, negativity, self esteem

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