Category: Employee Engagement

Tips on creating employee engagement in your organisation. Engaged employees and customers positively impact your bottom line. Engaged employees and customers are one of the best investments any company can make.

The neuro-science of business feedback

When people feel criticised we become defensive and don't hear the message. 5 key areas of social reward (and threat) directly impact the brain: status, certainty, autonomy, relatedness and …

Slide design tips: Start with the Pain

Demonstrating your knowledge of your audience’s real world business challenges sets the expectation that your talk is relevant to them. As speakers we have an opportunity to entertain as …

Fairness at work

It turns out we are far more stimulated by the idea of fairness than by free money. Our pleasure/reward circuitry is activated more when the offer is perceived as …

The power of price framing

We often use comparisons to assess value. Learn the skills Williams-Sonoma, The Economist and great sales organisations know to ensure your ideas and product have perceived value.

Listening skills beyond words

Relationships are a dance between two emotional human beings who colour each interaction through their own expectations, experiences, and history. Each of us has a different skill level when …

Become a buying preference

Think about what you have recently bought that you didn’t really need, but wanted. We buy mostly based on our emotional preferences (wants), not always on what we need. …

Performance feedback: Positive Tipping

Positive acknowledgement is the tipping point, it encourages positive behaviour. Criticism, with little or no acknowledgement, encourages apathy and disengagement. At work, and in relationships, when we get acknowledged …

Fridge choice overwhelm issue

Using the analogy of a child stand in front of a fridge full of cold drinks to understand the impact of choice overwhelm. The fear of making the wrong …

Performance feedback: Three times tips

The Tipping Point, for teams and individuals, is a Positivity Ratio of at least three times (3:1). Every interaction impacts your positive to negative ratio. Operate inside the three-times-positive …

Slide design: Lessons from TED

TED talks aim to persuade, influence and change the way we Think and Act. We should be aiming to do the same thing in our business presentations. No more …

Create a positive Feedback Culture

What leaders do the rest of the organisation will imitate, bad or good behaviour. Organisations with a strong feedback culture tend to perform better. The transparent approach ensures the …

Benefits of a positive workplace

Positivity creates the opportunity for human moments that transcend a smiling face and hopeful thoughts. A positive work environment impacts our body chemistry, reduces stress and improves creativity and …

Engaging people in business change

Change is a part of every organisation. Unfortunately many change initiatives fail to consider how the changes impact the people involved, and thus most change initiatives fail. In order …

Communication in Change Management


Change efforts often succeed or fail on the strength of communications. Research shows it’s almost impossible to over-communicate when instigating and leading change. Focus on the “Why should I …

You are the message as a leader

A lack of information can cause more harm than an oversupply, as fear can start rumours. Congruent Communication should be a priority for managers at every level of the …

Emotional buy-in in speaking

When building a relationship, speaking or making a sale remember to appeal to the emotional nature of your audience. People make decisions, and buy in, emotionally and then intellectually …

Demonstrate self esteem at work

We teach other people how to treat us .... by the way we treat ourselves and others. We each have different experiences - frame of references ...how is anyone …

Need 4 Clear Steps

In our business and relationship communication this means we need to create a clear path for clients or our partner to take once we raise the issue. If we …

Smile power in business

Don't wait for others to smile at you ... take this life altering step first ...Smile! :-D Nothing changes things like the power of a genuine smile. A smile …

Clear writing engages in business

Do you know how to engage your readers? Clear writing helps engage our readers and communicates our message more effectively. Clear writing is logically arranged making it almost effortless …

Mirror neurons in the brain

Storytelling is a great way to activate these 'mirror neurons', allowing us to experience new behaviour or a new culture. We can watch someone do something then trying it …

Strategy stories to increase buy-in

Do your employees understand what your vision and mission statement mean? Strategy Stories can help people understand what is meant by the vision and mission statements Leaders are so …

Team building through improv

Team building games can effectively improve the experience of empathy, enabling members to see a different side of each other. As human beings we naturally want to care. We …

What is corporate culture?

Corporate culture is the personality, values, conduct and attitude of the business or individuals comprising the business. The culture lies between plans made, the written rules and the reality …

The Importance of listening

We all love the sound of our own voices. In order to connect with clients and build relationships we need to take the time to listen, pay attention and …

Kaizen – small steps

Why Kaizen? It helps bypasses fear, fight-or-flight, amygdala flooding response, and helps creates new connections in the brain. Small steps are far easier to make that large steps. Many …

Law of giving- a business essential

In a business relationships the one who gives more, becomes invested more. The one who receives more, and gives less, is less invested. In order to create deeper connection …

Outside validation and confidence

Unfortunately the second route is not only destructive but also extremely temporary. The short-term ego hit we get from this criticism last less and less and we end up …

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