Slide design tips: white space

Use white space to enhance readability and visual clarity. This helps direct your audience’s focus to the important content on …

Microphone Tips for Speakers

Tips on using a microphone. Using a microphone is about the audience. Can you be heard, and understood, from the …

Fairness at work

It turns out we are far more stimulated by the idea of fairness than by free money. Our pleasure/reward circuitry …

The power of price framing

We often use comparisons to assess value. Learn the skills Williams-Sonoma, The Economist and great sales organisations know to ensure …

Listening skills beyond words

Relationships are a dance between two emotional human beings who colour each interaction through their own expectations, experiences, and history. …

Become a buying preference

Think about what you have recently bought that you didn’t really need, but wanted. We buy mostly based on our …

Performance feedback: Positive Tipping

Positive acknowledgement is the tipping point, it encourages positive behaviour. Criticism, with little or no acknowledgement, encourages apathy and disengagement. …

Benefits of a positive workplace

Positivity creates the opportunity for human moments that transcend a smiling face and hopeful thoughts. A positive work environment impacts …

Speaker mistakes to avoid

Successful speakers pay attention to the details. By anticipating some of the most common mistakes we can prevent them. Remember …

Communication in Change Management


Change efforts often succeed or fail on the strength of communications. Research shows it’s almost impossible to over-communicate when instigating …

You are the message as a leader

A lack of information can cause more harm than an oversupply, as fear can start rumours. Congruent Communication should be …

Emotional buy-in in speaking

When building a relationship, speaking or making a sale remember to appeal to the emotional nature of your audience. People …

Need 4 Clear Steps

In our business and relationship communication this means we need to create a clear path for clients or our partner …

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