Category: Development feedback

Tips on creating clear development feedback that can be heard and acted on. None of us like being told what to do. Development feedback needs to be structured in a manner that inspires action, rather than resistance.

Business psychology for success

The study of Psychology in business is not about telling business what to do but a reciprocal relationship which draws insights from those with experience of what works at …

Brain smart time management

Our ability to utilise the time we have is more important than having time alone. Understanding why we procrastinate, the dangers of multitasking and managing our attention and energy …

Top KPI feedback tips

Many books talk about the “sandwich” feedback technique, starting and ending with a compliment. This is generally very poorly received as the compliments are often a last minute platitude.

Preparing for difficult conversations

When preparing for difficult conversations about behaviour, attitude or performance keep these top tips in mind. Approach it as a conversation, not a lecture! Gain perspective and remember our …

Leadership lessons from Legos

The Leadership lessons from legos are that doing meaningful work is rewarding in itself, and we are more willing to do more work for less pay when we feel …

Social support at work

Groundbreaking research demonstrates that when it comes to social support at work the support you offer provides greater returns over time, than the support you get.

Beware the amygdala hijack

An amygdala hijack is when we have an immediate and overwhelming emotional response to an event. An amygdala hijack triggers a “fight-or-flight” response in our brains which takes over …

4 key drivers of employee engagement

The ability to engage and retain valuable employees and their intrinsic knowledge has a significant impact on an organisation's bottom line. The attitude and actions of an employee's immediate …

Why should you have a Mentoring Programme?

A Mentoring Programme can be difficult to implement but have numerous benefits to the individual and the organisation. Benefits of developing a Mentoring Programme: Help with on-boarding: Mentoring can help smooth the process …

5 Effective mentorship programme elements

To create an effective mentorship programme certain essential elements are necessary. To avoid ineffective mentorship programmes be aware of these key elements, they can be warning signs of failure. 1. …

8 qualities of a great Mentor

What are the qualities of a great Mentor? Mentorship is becoming an essential element of dynamic innovative business. It helps develop talent and with Knowledge Management – sharing intrinsic knowledge. …

Mentorship a business essential

Mentorship programmes need to be aligned with the strategic goals of the organisation. The purpose of the relationship is to develop the protégé not only for the current job, …

Employee engagement: the SCARF model

The key discoveries from neuroscience that impact Performance feedback and employee engagement. Our ability to make decisions, solve problems and collaborate with others, is often directly impacted by our …

Presentation skills: Feel, show, say

Top Presentation skills tip. When speaking practice feeling the emotion, showing it in your face and body language, then saying your line for more natural body language and sincerity.

The neuro-science of business feedback

When people feel criticised we become defensive and don't hear the message. 5 key areas of social reward (and threat) directly impact the brain: status, certainty, autonomy, relatedness and …

Listening skills beyond words

Relationships are a dance between two emotional human beings who colour each interaction through their own expectations, experiences, and history. Each of us has a different skill level when …

Performance feedback: Positive Tipping

Positive acknowledgement is the tipping point, it encourages positive behaviour. Criticism, with little or no acknowledgement, encourages apathy and disengagement. At work, and in relationships, when we get acknowledged …

Performance feedback: Three times tips

The Tipping Point, for teams and individuals, is a Positivity Ratio of at least three times (3:1). Every interaction impacts your positive to negative ratio. Operate inside the three-times-positive …

Create a positive Feedback Culture

What leaders do the rest of the organisation will imitate, bad or good behaviour. Organisations with a strong feedback culture tend to perform better. The transparent approach ensures the …

Benefits of a positive workplace

Positivity creates the opportunity for human moments that transcend a smiling face and hopeful thoughts. A positive work environment impacts our body chemistry, reduces stress and improves creativity and …

Contact us